Question 1

How quickly can you fix my slow movement?

Accepted Answer

In most cases, we can diagnose and fix slow garage door movement the same day you call. Slow movement is typically caused by worn springs, lack of lubrication, or track issues. Our technicians arrive with fully stocked trucks and can resolve most issues within 1-2 hours. For emergency situations, we offer 30-minute response times.

Question 2

What causes slow movement in garage doors?

Accepted Answer

Slow garage door movement can be caused by several factors: worn or weakening springs that can't properly counterbalance the door weight, dried-out or contaminated lubricant on tracks and rollers, misaligned tracks causing friction, worn rollers or bearings, problems with the opener motor or drive system, or cold weather affecting lubrication. Our technicians will diagnose the exact cause and provide the most cost-effective solution.

Question 3

Do you offer financing for new insulated door installations?

Accepted Answer

Yes! We understand that a new garage door is a significant investment. We offer flexible financing options with competitive rates. Many customers qualify for 0% interest for 12 months on qualifying purchases. Contact us for a free quote and we'll discuss all available payment options to fit your budget.

Question 4

What areas do you serve?

Accepted Answer

We serve the entire Oregon coast and Willamette Valley including Yachats, Florence, Waldport, Newport, Lincoln City, Siletz, Toledo, Philomath, Corvallis, Albany, and Mapleton. We offer 30-minute emergency response times for most areas.

Question 5

What warranty do you provide?

Accepted Answer

We provide a lifetime warranty on parts and labor for all our installations. This is our skilled choice guarantee - we stand behind every door we install and every repair we make. If something goes wrong, we'll fix it at no additional cost to you.

Question 6

Are you licensed and insured?

Accepted Answer

Absolutely. We are fully licensed, bonded, and insured. Our technicians are IDA certified and factory trained. We're also a veteran-owned and family-operated business with 22+ years of experience serving the Oregon coast.

Frequently Asked Questions